Reference

Privacy Policy for Your Account

This policy explains how sattamatak handles the personal data you share when you open an account, visit the site or speak with support.

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sattamatak Privacy Policy for Your Account
CONTACT ROUTES

How to Reach Our Privacy Team

If you want to ask about storage, correction, access or removal, use the privacy contact paths listed here.

Privacy email Write to us with the email and mobile number on the account, plus the change you want. We use that to locate your records, confirm identity and reply within a clear time frame.
Help form Use the form if you need a copy of stored data, a correction or a deletion request that the law allows. We may ask for extra details before we act on it.
Escalation desk If your request depends on a payment trail, device log or earlier support thread, we route it to the right team and keep the reply focused on that record only.
DATA SAFEGUARDS

Data, Cookies and Security

We collect only the details needed to run your account, process support requests and meet legal duties.

Data collection

We keep data collection narrow: name, phone number, email, device details, IP address and the records needed to handle your…

Cookie use

Cookies help the site remember your session, keep forms from resetting and detect repeated misuse.

Account security

Access to account records is limited to staff who need it for verification, payment checks or support handling.

Retention

We keep records only for the time needed to run the account, answer disputes, meet legal duties or complete a…

Contact choices

For privacy matters, you can use email, the web form or the account-linked request path.

Change requests

If you want a correction, export or deletion where law allows, send the same account details you used to register…

Privacy Questions You Can Ask

These questions cover what we collect, why we store it and how you can ask us to correct or remove records where local law allows. If your question touches a payment reference, device log or account change, we may ask you to confirm the same details already on the account before we act. That keeps requests tied to the right record and reduces mistakes.

We collect the details needed to run your account, such as name, phone number, email, device data, IP address and support messages. If you use UPI, Paytm or PhonePe, we may also keep the payment reference needed to match your request.

Cookies help the site keep your session active, remember form fields and spot repeated misuse. They do not replace your account record, and you can clear them in your browser whenever you want.

Yes. Use the contact path shown here and ask for an account copy. We may ask you to confirm the phone number or email on the account before we send any record to the right person.

Yes, where local law allows. Send the corrected detail, the old detail if you know it and the account identifier we already hold. We will verify the request before changing the record.

We keep records only for the time needed to run the account, answer disputes, meet legal duties or complete a request. After that, we remove or anonymise what is no longer needed.

Only when needed to process a payment, deliver site functions, handle support or meet a legal duty. Any partner should use the data for that task alone and not for unrelated purposes.

Use the email or form in the support section and tell us what you want changed, copied or deleted. We will reply with the next step after checking the account details.

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